As every year, we take you to Metz during the festive season, a city that usually knows how to enchant visitors with its lights, its Christmas market and the famous Lanterns Path that attracts both young and old. Near the cathedral, the illuminations sparkle, the wooden chalets glow warmly, and everything seems to promise that gentle and magical Christmas atmosphere we all come for. The smell of mulled wine fills the air, children’s eyes light up, and for a brief moment, Metz truly feels magical.

The Lanterns Path is presented as a fairy-tale experience, a luminous journey through colourful and poetic scenes inspired by traditions from around the world. Expectations are high, especially when visiting with children. You imagine a slow walk, time to admire, to dream, to take photos and create memories. Waiting feels acceptable. One hour in line, yes, but for a magical moment, it seems worth it.

Once inside, however, the magic quickly starts to fade. Very soon, it becomes clear that the visit is strictly timed. Ten minutes. No more. The message is clear and repeatedly enforced. Ten minutes to look, ten minutes to move on, ten minutes to leave. There is no time to truly enjoy the displays, no chance for a five-year-old child to stop and marvel. What should be a dreamlike stroll turns into a rushed experience, stripped of its enchantment.

Afterwards, we head back to the Christmas market, hoping to relax and enjoy some food. Unfortunately, the disappointment continues. Forty-five minutes just to place an order, followed by another twenty minutes waiting to be served. And when we finally want to sit down, eat and warm up… security asks us to leave the area, abruptly and without any consideration.

This is where it becomes impossible to stay silent.

I say this all the more sincerely because I am an Ambassador of the Lorraine brand, and I proudly promote the region, its heritage and its events. But this time, I could not turn a blind eye. The attitude of some security staff was unfriendly, rigid and lacking any sense of Christmas spirit, even in front of a five-year-old child. Christmas should be about kindness, patience and warmth — not pressure, coldness and constant orders.

A Christmas market is not only about lights and decorations. It is about atmosphere, organisation and, above all, people. The city of Metz needs to take action. Because if tourists and locals alike leave feeling frustrated and unwelcome, if the Christmas spirit is lost behind poor organisation and lack of humanity, then the Metz Christmas Market and the Lanterns Path will inevitably be avoided in the future.

And that would be a real shame, because the magic is there — it just needs to be respected.