During our stay at HD Parque Cristóbal Gran Canaria, we were pleasantly surprised by the quality of the services and facilities at this family-friendly hotel. Located in the heart of Playa del Inglés, this property offered us a truly enjoyable experience, starting with a delightful surprise upon arrival: although we had booked a family suite, the hotel upgraded us to a superior suite at no extra cost, setting the tone for an idyllic vacation.
A Warm Welcome and Attentive Service
From the moment we arrived, we were greeted by smiling and professional staff. Check-in was swift, and that’s when we received the great news about our complimentary upgrade. This upgrade allowed us to enjoy an even larger space with modern amenities and optimal comfort. This kind of gesture shows how much the hotel prioritizes guest satisfaction.
Superior Suites: A Real Bonus
The superior suite we stayed in was spacious, bright, and well-designed. We particularly appreciated the private terrace, perfect for unwinding after a day of exploring. The furniture was modern, and the amenities (air conditioning, TV, kitchenette) were of high quality. The bedding was very comfortable, ensuring restful nights.
A Lush, Well-Maintained Setting
One of the standout features of HD Parque Cristóbal Gran Canaria is its lush natural surroundings. Unlike larger, more imposing hotels, this one consists of bungalows scattered throughout beautiful tropical gardens, creating a sense of tranquility and space.
The pools, located at the heart of the complex, are well-maintained and suitable for all ages, with dedicated areas for children and quieter zones for adults. There are plenty of sun loungers, so there’s no need for the usual early-morning rush to secure a spot by the water.
Dining: Variety and Quality on Offer
The restaurant offers varied buffets with a good mix of local specialties and international dishes. We particularly appreciated the freshness of the ingredients and the themed nights that added a touch of diversity. The service is efficient, though it can be a bit slow during peak times.
The poolside bar is also a highlight: perfect for a refreshing drink or a light snack during the day.
Activities and Entertainment: Something for the Whole Family
The hotel offers a wide range of activities for both kids and adults:
- Kids’ club with age-appropriate activities
- Sports activities like aqua aerobics and beach volleyball
- Evening shows that provide a nice touch of entertainment after dinner
The family-friendly and convivial atmosphere throughout the property is particularly pleasant. The entertainment staff is dynamic and always attentive to guests’ needs.
A Few Areas for Improvement
While our experience was overall excellent, a few details could be improved:
- The Wi-Fi, which can be unreliable in some areas of the complex
- The restaurant service, which can feel a bit slow during busy periods
- Bungalows near the road, which might be slightly noisy (fortunately, this wasn’t an issue for us!)
Conclusion: A Memorable Experience with Quality Service
Our stay at HD Parque Cristóbal Gran Canaria was a true success, thanks in large part to the complimentary upgrade to a superior suite. The property is ideal for families, with its lush surroundings, varied activities, and relaxed, warm atmosphere.
If you’re looking for a hotel in Playa del Inglés that offers excellent value for money, comfort, and attentive service, HD Parque Cristóbal Gran Canaria is undoubtedly a great choice. We’d happily return!
Address:
HD Parque Cristóbal Gran Canaria
Calle Holanda, s/n, 35100 Maspalomas, Las Palmas, Spain
